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24x7 Managed Services 24×7 Managed Services | Monitor and Update | Live 1-5 Support Our Network Operations Center (NOC) provides proactive network monitoring and technical expertise that identifies points of failure, allowing corrective action prior to impacting users. BUA resolves issues remotely, in turn preventing costly outages. Network Operations Center Saas Monitoring Services 24/7/365 Monitoring Services US–Based Employees Service Provider Engineering Support Network Support Services Equipment Agnostic SST Utilizes LogicMonitor, Best in Class Software Increase Reliability and Customer Satisfaction Get In Touch

Solutions What We Do Cloud We provide secure cloud solutions & services that drive workforce transformation with the fastest time-to-value in the market. Telecom Service Cloud depends on your connectivity. At no cost we analyze your Telcom and provides options from over 170 providers. Core Cloud needs a lighting fast and secure infrastructure (Wireless, Switches, Wan.) We design, deploy, and configure. 24x7x365 Service Contact Center and Network Operations Center Services. Level 1-5 support. Our experienced team is SOC2 compliant. Smarthands 100,000 technicians across North America. Validated, certified, background checked and ready to deploy your Core and Cloud. Cybersecurity With more companies managing a remote workforce, cyber threats are top-of-mind.

Security Dinner with BUA Tech and Grip Security Come join us for dinner at the recently opened, award-winning Mooo…. restaurant, known for their classic, yet modern steakhouse dishes. Meet your peers and discuss issues around security in the current global environment while enjoying the amazing culinary dishes the chef whips up for us. No agenda, just a great time to share ideas and best practices. DETAILS: Location: Mooo.... , 86 Cambridge St, Burlington, MA 01803 Date: Thursday, December 1, 2022 Time: 6:30 pm - 8:30 pm Learn more about Grip Security Sponsored by Note: This is an invitation-only event. If you would like to request an invitation, please send an email to Support@bua.us .

TECHNOLOGY BUA Tech is a top consulting firm, that helps clients with total transformation—driving complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. Cloud We provide secure cloud solutions & services that drive workforce transformation with the fastest time-to-value in the market. Telecom Service Cloud depends on your connectivity. At no cost, we analyze your telecom and provide options from over 170 providers. Fractional CxO BUA provides advisory services for companies that need a part-time Chief Information Officer (CIO), or Chief Information Security Officer (CISO). Core Cloud needs a lighting fast and secure infrastructure (wireless, switches, WAN). We design, deploy and configure. 24x7x365 Service Contact Center and Network Operations Center Services. Level 1-5 support. Our experienced team is SOC2 compliant. AI Practice We specialize in identifying opportunities where artificial intelligence (AI) can be implemented to drive significant business improvements. SmartHands 100,000 technicians globally. Validated, certified, background checked and ready to deploy your Core and Cloud. Cybersecurity We provide the right cybersecurity to safeguard your business from today's threats. OT SECURITY Premium OT security solutions, from expert advisement services to 24/7 managed services. Contact Us

Cloud Cloud Services | Simple | Best Value | Right Sized We help our clients adopt a cloud-first approach to technology needs. Through our advanced cloud solutions practice, combined with our infrastructure expertise, we provide cloud solutions that have the best time to market ROI. Our solutions are right-sized based on the customer's needs and due to the cloud's flexible purchasing models, customers are no longer forced to purchase more than is needed. We partner and align our services and solutions with over 170+ leading cloud providers. BUA offers cloud strategy, architecture, and implementation services along with application rationalization and migration across the hybrid and multi-cloud data center environment. Rather than a “one size fits all” approach, BUA tailors a cloud strategy to meet your unique requirements. We help our clients accelerate and simplify cloud adoption across the entire IT lifecycle. Our cloud capabilities include consulting, design, migration, integration, managed services, and support. Get In Touch

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Core Core Services | Wireless | Network | Firewalls Consulting & Assessment We start by learning your business drivers and the customer experiences you want to provide. With this in mind, we incorporate the best in c ore including wireless and network security. A variety of assessments include gauge readiness, proper access point placement, or coverage area analysis. Full network analysis Performance reports Bandwidth readiness Network Infrastructure Optimization for Cloud apps Getting users connected to the cloud is only the beginning, guaranteeing the ERP, CRM, voice and video traffic have the bandwidth they need is cr itical. We know the quality and resiliency of those services are as important as access. Software-defined Networks (SDN) Network Mapping & Planning Application Flow Analysis Cloud Quality of Service Application Performance Optimization Network Access Create a secure wireless and switch network for all your devices to connect to. Managed Switches & Wireless Systems Network Access Control Systems Threat Intelligence & Traffic Analysis Data Center We design, implement and manage data centers. On-premise data centers are critical due to business & compliance requirements. We help companies with: Storage & Monitoring Systems Virtual Platforms Data Center Interconnect Contact Us

HEAR MORE ABOUT THE WORK WE ARE DOING WITH OUR COMMUNITY. Sign Up Here ABOUT BUA UNITES BUA is the charitable division of BUA that focuses on giving back 5% of our profit to help our friends and community. BUA believes that if each one of us takes the time to take care of people in need the world will be a safer, kinder, and better place. We partner with some amazing organizations and together we are making a difference. BUA gives back a percentage of profits every month to worthy charities. We are fortunate to be in a position to give back. Every month we give a check to a cause that is directly affecting us. We could use your help to select a worthy charity. Help Us Select The Next Charity Check Out Some Amazing Charities We Are Proud to Support BOSTON WINTER WALK 2023 BUA is proud to be a company that gives back to and drives change within our community. We started off 2023 strong with our participation on February 12th in the Boston Winter Walk . The Winter Walk is an initiative raising awareness and funds to help end homelessness in our communities. It centers on an annual walk, 2 miles around the streets of the city in February, the coldest month of the year. Raising awareness together! The Winter Walk is our chance to link arms with those who experience homelessness and to listen humbly to their stories. It is our chance to show them that this city cares about their lives and to affirm our commitment to do all it takes to ease their struggles. MARCH 2022 PAN-MASS CHALLENGE Find Out More + - The Pan-Mass Challenge is a Massachusetts-based bike-a-thon that raises more money for charity than any other single athletic fundraising event in the country. Always held the first weekend in August, the PMC raises funds for Dana-Farber Cancer Institute, a world leader in adult and pediatric cancer treatment and research. BUA continues to support Jason Steiner’s Pan-Mass Challenge Ride. He rides in honor of his daughter and others that have been faced with this dreaded disease. 100% of the donations go to fighting cancer. If you would like to learn more and join us to help fight cancer, check out Jason Steiner's PMC page. JASON STEINER'S PMC THE SUMAIRA FOUNDATION Find Out More + - BUA is proud to support The Sumaira Foundation. This is an organization dedicated to generating global awareness of NMOSD (Neuromyelitis optica spectrum disorder). NMOSD is a rare neuroimmune condition in which the immune system attacks cells in the central nervous system (CNS), mistaking them for foreign invaders. Common symptoms include vision loss, color vision deficiency, paralysis, paraparesis, weakness, numbness, spasticity, vomiting, hiccups, and bladder/bowel dysfunction. JOURNEY TO LAKE PLACID Find Out More + - Help BUA get the 09 Shamrocks hockey team to Lake Placid! The 09 Shamrocks Hockey Team is going to Lake Placid to represent their country and team. Canada is the place to play hockey. The highest level of competition and a beautiful place to visit. BUA is proud to support these student athletes and if you want to help send a message to support@buamarketing.us Check out their I nstagram page ! BURLINGTON MA FIRE DEPARTMENT DINNER EVENT Find Out More + - BUA Unites: Boston – Delivering to the brave men and women of the Burlington, MA Fire Department . CHICAGO POLICE DINNER EVENT Find Out More + - BUA Unites: Chicago – Delivering to the Chicago Suburbs Police Department. BURLINGTON MA POLICE DEPARTMENT DINNER EVENT Find Out More + - BUA Unites: Boston – Delivering dinner to the Burlington, MA Police Department. CHARITIES WE HAVE SUPPORTED

Operational Technology (OT) Security Protect Your Supervisory Control & Data Acquisition (SCADA) Systems Operational Technology Has Altered the Threat Landscape Operational technology (OT) refers to the hardware and software used to monitor and control industrial equipment, systems, and processes. It is commonly found in industries such as manufacturing, energy, transportation, and utilities, where it enables real-time monitoring, automation, and control of operations. OT offers several benefits, including improved operational efficiency, enhanced data utilization, increased output, reduced costs, and minimized downtime. By integrating connected devices and IoT technologies, businesses can optimize production, streamline maintenance through predictive analytics, and achieve greater reliability in their operations. However, these advantages come with significant security challenges. As OT systems increasingly connect to IT networks and external devices, they become more vulnerable to cyber threats, such as ransomware, data breaches, and unauthorized access. Traditional network security solutions, which are designed to protect IT environments, are not equipped to address the unique risks associated with OT. Unlike IT systems, OT environments often have real-time operational requirements and legacy equipment that cannot tolerate downtime or frequent updates, leaving them particularly exposed to cyberattacks. The consequences of an OT breach can be severe, including safety risks, production disruptions, and substantial financial losses. To fully realize the benefits of OT while mitigating these risks, organizations must adopt security measures specifically designed for OT environments. That’s where BUA comes in. We have developed tailored solutions to protect OT devices from cyber threats without compromising their primary purpose. Our approach ensures that your systems remain operational, secure, compliant, and safe, allowing you to maximize the value of your OT investments while mitigating the associated risks. Ready to speak with our Experts? OT Advisement Services BUA offers comprehensive cybersecurity advisement for industrial control systems (ICS), leveraging the expertise of our OT specialists to implement advanced security programs that safeguard your critical systems and ensure uninterrupted operations. We start with a detailed assessment to map your unique environment and then create a tailored plan to address your specific needs. Security Risk Assessment A tabletop assessment leveraging process hazard analysis to identify cyber risks, focusing on the impacts and consequences of cyber disruptions on client operations. Risk Landscape Analysis This service leverages the results of the risk assessment to catalog threat actors, analyze cyber consequences, and track malicious activities, enabling the identification of potential threats. OT Cybersecurity Master Plan We provide a tailored OT security framework that assesses risks, aligns with industry standards, and delivers an actionable roadmap to enhance resilience, compliance, and efficiency. 24x7 OT Managed Services Our unique managed services offering is designed to provide tailored cybersecurity solutions specifically aligned with your environment’s needs, as defined in the OT Security Master Plan. This customized approach ensures that we address your unique risks, operational requirements, and business objectives while maintaining the integrity and availability of your OT systems. By leveraging the strategic foundation of the OT Security Master Plan, our managed services deliver proactive monitoring, risk mitigation, and ongoing support to keep your critical operations secure, resilient, and compliant. OT MDR BUA OT Managed Services deliver tailored security solutions to safeguard your operational technology environments, with our MDR (Managed Detection and Response) providing 24/7 threat detection, rapid response, and continuous protection against evolving cyber risks. OT Uptime BUA will monitor your systems to ensure the measures outlined in the OT Security Master Plan are implemented, maintained, and updated, including applying patches, addressing vulnerabilities, and ensuring ongoing alignment with security objectives. OT 360 BUA’s OT SOC, combined with our concierge service, integrates cutting-edge monitoring, advanced reporting, and monthly virtual CISO consultations to provide unparalleled 360-degree visibility into the health and security of your OT environment, setting us apart with the perfect blend of technology and personalized service. Industries FOOD & BEVERAGE MANUFACTURING HEALTHCARE PHARMA

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About BUA Building Trust | Delivering Results Our Story BUA Tech was founded by Chris Jennings, a seasoned technology veteran with over a decade of global sales leadership at Cisco. During his time at the manufacturer, Chris gained invaluable insights into what worked well—and what didn’t—for both technology providers and their customers. He later applied that knowledge to found a Cisco Gold partner called Aqueduct Tech, a leading technology consulting firm that received national recognition for its engineering expertise, rapid growth, and outstanding workplace culture. Under his leadership, Aqueduct earned awards such as Inc. Magazine’s Fastest-Growing Companies, CRN’s Best Places to Work, and Boston Business Journal’s Best Places to Work and BBJ 500. Drawing from his experience at the manufacturer and his success building a leading tech firm, Chris recognized a key gap in the market: customers weren’t getting the tailored services, products, and solutions they truly needed from traditional VARs. With that insight, he launched BUA Tech to create something different—a company built for real people in IT who want things done better. At BUA Tech, we focus on delivering unique, innovative solutions designed to address real-world challenges and empower our clients to achieve their goals with ease. Today, BUA Tech has grown into a leader in AI, Cloud, and Cybersecurity Managed and Professional services. Our comprehensive portfolio drives digital transformation, enhances operational resilience, and ensures secure growth for our clients. Whether through managed AI solutions, cloud optimization strategies, or end-to-end cybersecurity offerings, we provide solutions that work—designed with a deep understanding of what IT professionals and businesses need and expect. At the core of BUA Tech’s success is our team of talented and dedicated experts, who embody a culture of collaboration, innovation, and excellence. Together, we’ve built a company that not only delivers exceptional results but also fosters trust, learning, and continuous growth for our clients and employees alike. BUA Tech isn’t just another technology provider—it’s a trusted partner that blends deep technical expertise with a human touch. With our focus on delivering real value and lasting relationships, we’re proud to help businesses thrive in today’s fast-changing digital landscape. At BUA Tech, we’re rewriting the playbook for IT solutions, and we’re just getting started. TCX Our commitment to you is what we call “Total Customer eXperience” | TCX Outstanding Customer Service | Best Solutions | Deliver on our Promises Whether you are interested in advancing an idea, a capability, or the world at large, BUA is with you every step of the way. We excel in the business of human potential, and believe in its power to shape strategic, organizational, economic, societal change, and beyond. Our consulting model is holistic and unique. Operating across industries and geographies as one integrated, multifunctional team,we bring customized cloud solutions and the best of BUA to each client. As a top consulting firm, we help clients with total transformation—driving complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. 2016 Established 20+ Average Years Of Experience 88+ Satisfied Clients Why Choose Us We care and it show. BUA partners with clients from the private, public, and not-for-profit sectors in all regions to identify their highest-value needs, address their most critical challenges, and transform their companies. TCX | Total Customer eXperience We have a 100% guarantee on all our solutions We are committed to our client's success Expert consulting Award-winning service Get In Touch